Receipt Printing Width Explained
8/28/2024
In this article, we want to delve into a concept you might be familiar with but haven’t explored in detail: receipt width, also known as the number of printing columns.
We support two leading brands of thermal printers: Star and EPSON. Both are highly reliable in the thermal printing market. Most of the printers we use operate with 80mm thermal paper, commonly referred to as 3 1/8" thermal paper. If you're using a Star mPOP—a convenient option that combines a printer with a cash drawer—you may be using 58mm thermal paper, also known as 2 1/4" thermal paper. While the paper size is standardized, the number of printing columns can vary depending on the printer model. Some models even allow you to customize the number of columns.
Our POS app includes a setting that lets you select the correct printing width for your printer. We believe this feature may often be overlooked by our clients, so we want to highlight it in this article.
Choosing the correct printing width ensures that your receipts are presented in the best possible way to your customers. Just as you’ve invested time and effort into decorating your store and selecting the right utensils, the receipt given to your customers should also have a perfect layout.
In our latest update, version 6.33, we’ve made it even easier by placing the receipt width setting in the Printer screen, allowing you to select the correct option quickly and efficiently.
